Privacy Policy

Effective Date: February 23, 2026

At Hesper.io Inc. ("Hesper," "we," "us," or "our"), we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect the information you provide when you visit our website (www.hesper.io) or use our services.

1. Information We Collect

We collect information that you voluntarily provide to us, as well as information automatically collected when you navigate our website.

• Information You Provide to Us: When you fill out a contact form to book a free consultation, we collect your Name, Company Name, Email Address, Phone Number, and details regarding your current CRM Platform.
• Information Collected Automatically: We use Google Analytics (gtag.js) to track website traffic and user behavior. This may include your IP address, browser type, operating system, referring URLs, and information about your interactions with our website.

2. How We Use Your Information

We use the information we collect for the following business purposes:

• To respond to your inquiries and schedule consultations.
• To communicate with you regarding our CRM consulting services.
• To analyze website usage and improve our digital presence and marketing efforts.
• To comply with legal obligations.

3. How We Share Your Information

We do not sell, rent, or trade your personal information to third parties. We may share your information with trusted third-party service providers who assist us in operating our website and conducting our business, provided those parties agree to keep this information confidential.

Specific third-party processors include:

• Formspree: We use Formspree to securely process and route the submissions from our contact forms.
• Google Analytics: We use Google Analytics to understand how visitors engage with our site.

4. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience and analyze site traffic. You can choose to disable cookies through your browser settings, though this may affect your ability to use certain features of our website.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your Rights (Quebec Law 25 & PIPEDA)

If you are a resident of Quebec or elsewhere in Canada, you have specific rights regarding your personal data under Law 25 and PIPEDA, including:

• The right to access the personal information we hold about you.
• The right to rectify any inaccurate or incomplete personal information.
• The right to withdraw consent for the processing of your data at any time.
• The right to request deletion of your personal information, subject to certain legal exceptions.

To exercise any of these rights, please contact our Privacy Officer using the details provided below.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will notify you of any significant changes by posting the new policy on this page and updating the "Effective Date."

8. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your data, please contact our Privacy Officer at:

Hesper.io Inc.
Email: [email protected]
Montreal, QC, Canada