Our Customer.io Expertise

Customer.io is the ultimate playground for data-driven companies. Our technical CRM experts help SaaS and product-led businesses harness the full power of event-based messaging. From engineering intricate onboarding workflows to structuring advanced API payloads, we build the robust architectures required to turn your app data into highly targeted, automated customer journeys.

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Customer.io Partner
Customer.io Services

Technical Customer.io Implementation & Optimization

We bridge the gap between your product's backend and your marketing strategy. Our team specializes in configuring the technical plumbing required to make Customer.io truly sing, ensuring your campaigns react instantly to user behavior.

Event & Attribute Mapping

We audit and structure your data payloads to ensure the right user actions (and their metadata) are accurately passed into Customer.io for hyper-granular segmentation.

Advanced Liquid Templating

Go beyond basic {first_name} tags. We code complex Liquid logic to dynamically pull in JSON arrays, iterate through lists, and display personalized product/app usage data.

Complex Webhook Integrations

We build and configure two-way webhooks to push data out of Customer.io into your internal databases, Slack, or other third-party APIs based on campaign activity.

SaaS Lifecycle Campaigns

Engineer sophisticated logic for Free Trial Onboarding, feature-adoption nudges, upgrade triggers, and churn-prevention flows based on real-time app usage.

Collections & Data Feeds

Implement and manage Customer.io Collections to inject real-time, external data catalogs (like available inventory, live events, or dynamic pricing) into your messaging.

Migration & Technical Audits

Seamlessly move from platforms like Intercom, ActiveCampaign, or Hubspot to Customer.io, ensuring a clean transition of your behavioral data and event history.

How to reach us

Let's Talk About Your Customer.io Needs

Need immediate assistance?

Speak directly with our Montreal-based Customer.io architects to discuss your specific technical and business needs.

Our Office

Hesper.io Inc.
1-(833) 643-7737 or 1-(833) 6HESPER
485 Mcgill, Office 200
Montreal, QC H2Y2H4

Satisfied Customers

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